CANCELLATIONS

We understand things come up and plans can change. However, we do require at least 48 hours notice or a charge of 50% will be added to your bill at your next appointment.

DEPOSITS

Deposits taken for any hair and beauty treatments are non-refundable but will be carried over to your next appointment if you need to cancel for any reason. These will not be refunded under any circumstances.

NO SHOWS

Failure to attend your appointment without notice will result in a fee of the whole appointment being charged before any further bookings can be made. 

PATCH TESTS

We require a patch test Atleast 48 hours prior to any colour appointment or for any client who hasn’t been to the salon within 6 months. We will not under any circumstances carry out your appointment without this test. 

CONSULTATIONS

A consultation is required for all hair extensions services and are £10. This amount will be added to your deposit should you wish to book in. 

Hair consultations are also £10 and will be taken off your total bill on the day of your appointment. 

PARKING 

We do not have an on-site car park for clients. However, there is a long stay car park directly opposite our salon called ‘The Waterloo Car Park’. 

It has ticket machines or for ease and speed it has an app called ‘MiPermit’ which you can download and pay to park.